Replacement Guarantee

We provide great customer experience each time you shop with  Shopkey. If you are not satisfied with your purchase, we ensure ‘Replacement Guarantee’. We will replace your purchased product if the product has any defect or if the product is not the same one you ordered. Please check your products in front of riders or courier service agents.

All you need to do is give us a call or drop an email at info@shopkeynep.com  within a period of 24 hours from the date of delivery. However, please return the product with the tags intact and in their original packaging, in an unwashed and undamaged condition. Replacement for products is subject to inspection and checking by Shopkey team. Replacement cannot be possible if the product is burnt, damaged by short circuit, or broken by customer.

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